Track your order

Track Your Order

How to Track Your Order

1. Order Confirmation
   Once you place an order, you will receive a confirmation email with your order details and an estimated delivery time.

2. Shipping Confirmation & Tracking Link
   When your order is shipped, we will send you an email with a tracking link and tracking number. Click the link to view real-time updates on the status of your shipment.

3. Track on Our Website

   • Go to the Track My Order page on our website.
   • Enter your order number and the email address used during purchase.
   • Click "Track Order" to see the latest shipping updates.

Tracking Tips

• Order Number: Keep your order number handy. You will need it to access order tracking and customer support.
• Email Notifications: Be sure to check your email regularly for shipping updates, especially if there are any unexpected delays.

Order Delays and Delivery Issues

Occasionally, orders may be delayed due to external factors like weather or high shipping demand. If your order is delayed beyond the expected delivery time, or if tracking shows no updates for more than 48 hours, please reach out to us for assistance.

Contact Us for Tracking Assistance

If you have trouble tracking your order or have any questions about your delivery, our customer service team is here to help:

• Email: orders@qianyustortshop.com
• Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM