Contact Us

Contact Us

Email Support

• General Inquiries: support@qianyustortshop.com
• Order and Shipping Questions: orders@qianyustortshop.com
• Returns and Exchanges: returns@qianyustortshop.com
• Response Time: We strive to respond within 24 hours on business days.

Online Chat

• Visit our website at www.qianyustortshop.com and click on the chat icon in the lower-right corner.
• Hours: Monday to Friday, 9:00 AM – 6:00 PM

Social Media

• Facebook: Qianyustortshop
• Instagram: @qianyustortshop
• WeChat ID: Qianyustortshop (Scan the QR code on our website to connect)

FAQ and Self-Service

• Many common questions can be answered by visiting our FAQs page on our website.
• For order tracking and account information, log in to your account for real-time updates.